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Companies Crafting Comfy Workspaces, But Do Perks Really Push Performance?

April 1, 2013
By MARTHA MENDOZA, AP National Writer , The Intelligencer / Wheeling News-Register

CUPERTINO, Calif. (AP) - Apple's ring-shaped, gleaming "Spaceship Headquarters" will include a world class auditorium and an orchard for engineers to wander. Google's new Bay View campus will feature walkways angled to force accidental encounters. Facebook, while putting final touches on a Disney-inspired campus including a Main Street with a B-B-Q shack, sushi house and bike shop, is already planning an even larger, more exciting new campus.

More than ever before, Silicon Valley firms want their workers at work.

Yahoo CEO Marissa Mayer has gone so far as to ban working from home, and many more offer prodigious incentives for coming in to the office, such as free meals, massages and gyms.

Article Photos

AP Photo
Google software engineer Jiang Chen campus sits in a massage chair at a Google campus building in Mountain View, Calif., March 15.

This spring, as the tech industry is soaring out of the Great Recession, plans are in the works for a flurry of massive, perk-laden headquarters.

"We're seeing the mature technology companies trying to energize their work environments, getting rid of cube farms and investing in facilities to compete for talent," said Kevin Schaeffer, a principal at architecture and design firm Gensler in San Jose. "That's caused a huge transition in the way offices are laid out."

New Silicon Valley headquarters or expansions are under way at most of the area's major firms, including eBay, Intel, LinkedIn, Microsoft, Netflix, Nvidia and Oracle. Many will be huge: Apple Corp.'s 176-acre campus will be one of the world's largest workplaces. On the outside, many of the new buildings boast striking architectural designs and will collectively be among the most environmentally friendly in the country. Inside, there are walls you can draw on, ping pong tables, Lego stations, gaming arcades and free haircuts.

Critics say that while some workplace perks and benefits are a good thing, the large, multibillion dollar corporate headquarters are colossal wastes of money that snub the pioneering technology these firms actually create.

"Companies led by older management tend to be very controlling, but when I look at people in the 20s or 30s, they're totally capable of working on their own and being productive," said Kevin Wheeler, whose Future of Talent Institute researches and consults on human resources for Silicon Valley businesses.

Wheeler said he thinks Yahoo called everyone back to work "because they had gotten into a culture of laziness," and that the firm will likely loosen the restrictions soon.

Yahoo was, in fact, an early model of Silicon Valley's happy workplace culture, touting their espresso bar and inspirational speakers as a method of inspiring passion and originality. Today yoga, cardio-kickboxing and golf classes at the office, as well as discounts to ski resorts and theme parks, help it receive top ratings as one of America's happiest workplaces.

Companies say extraordinary campuses are necessary to recruit and retain top talent and to spark innovation and creativity.

And there are business benefits and financial results for companies that keep their workers happy. The publicly traded 100 Best Companies To Work For in America consistently outperform major stock indices and have more qualified job applicants and higher productivity, according to the San Francisco-based Great Place to Work Institute. That may not always be obvious, however.

"People do work really, really hard here," Facebook spokesman Slater Tow said as an engineer glided past a row of second floor conference rooms on a skateboard.

He points out the Jumbotron frame for outdoor movies, the Nacho Royale taqueria, a bank branch with tellers standing by and an artist in residence.

 
 

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