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Mandating Satisfaction

September 23, 2009 - Joselyn King
Those attending the West Virginia Federation of Democratic Women banquet in Weirton Saturday may have noticed the black car in the parking lot of the Weirton Holiday Day covered with car polish.

Unfortunately, it was mine. I had little choice but to drive it from Wheeling to Weirton in that condition.

To make a long story short, an early morning car detail and an evening political dinner somehow ran together as the person doing the car polishing somehow failed to get it done. After a great deal of stress and a some forceful words, it was brought to me eight hours laters and just a half hour before the dinner -- polish still all over the car and the windows.(Yes, the windows.)

This is not acceptable, and we as consumers have to demand quality.

And as constituent and voters, we also have to demand quality from our elected officials.

Seems lately that people may have caught on to this concept. For years, they have with blind faith elected people that believed served their best wishes. Then maybe they just didn't keep tabs on them. Then they just kept renewing the service contracts for their representation with every election.

Maybe it's time we take a look at the auto body of government. That residue on the wiper blades isn't going to come off with just our hopes, and we're going to have to demand that somebody takes that polish off with the just the right solvent and elbow grease.

And buffing out those swirls in the dark paint doesn't mean chipping the paint on the hood.

We have to demand satisfaction.

Maybe in Britain -- where Mick Jagger lives -- people may lament not getting any satisfaction. In America, that shouldn't be the case.

When the car is returned, we have to do an allover inspection and check all the little nooks and crannies for residue.

And yes, it has to be removed. I don't care how hard it is.

"Joselyn, are you getting your car detailed?" a co-worker asked me upon arriving for work Monday afternoon. Yes, I told him. They just returned it a second time, and there was white powder still on it.

"Well. .. some guys just pulled into the parking lot, jumped out and ran to your car with rags," he told me. "I didn't know what they were up to."

Satisfaction. You bet'cha.

And now, about those wiper blades that still smeared up my windows in the rain yesterday. . . . That just won't do.


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